Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and ThreeBuild ("Company," "we," "us," or "our") regarding your use of our 3D product configuration platform, website, and related services (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using our Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Description of Services

ThreeBuild provides 3D product configuration software and related services, including:

• Interactive 3D product configurators for construction and manufacturing
• Visual CPQ (Configure, Price, Quote) software solutions
• Integration services with e-commerce platforms
• Custom 3D modeling and visualization services
• API access and developer tools
• Customer support and training services

3. User Accounts and Registration

Account Creation

To access certain features of our Services, you may need to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your login credentials secure and confidential
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

Account Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts. If you are using our Services on behalf of a business, you must have the authority to bind that business to these Terms.

4. Acceptable Use Policy

Permitted Uses

You may use our Services for legitimate business purposes in accordance with these Terms and applicable laws.

Prohibited Uses

You agree not to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Upload malicious code or attempt to hack our systems
• Use our Services for illegal or fraudulent activities
• Interfere with or disrupt our Services or servers
• Reverse engineer or attempt to extract source code
• Resell or redistribute our Services without permission
• Use our Services to compete directly with us

5. Intellectual Property Rights

Our Intellectual Property

The Services, including all software, content, trademarks, and other intellectual property, are owned by ThreeBuild or our licensors. We grant you a limited, non-exclusive, non-transferable license to use our Services in accordance with these Terms.

Your Content

You retain ownership of any content you upload or create using our Services ("User Content"). By using our Services, you grant us a limited license to use, store, and process your User Content solely to provide our Services to you.

Feedback

Any feedback, suggestions, or ideas you provide to us may be used by ThreeBuild without restriction or compensation to you.

6. Payment Terms

Subscription Fees

Our Services are provided on a subscription basis. You agree to pay all applicable fees as described in your service agreement or as posted on our website. Fees are non-refundable except as expressly stated in these Terms.

Payment Processing

Payments are processed by third-party payment processors. You agree to provide accurate payment information and authorize us to charge your payment method for all fees incurred.

Late Payments

Late payments may result in service suspension or termination. We may charge interest on overdue amounts at the rate of 1.5% per month or the maximum rate permitted by law, whichever is lower.

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to the collection and use of your information as described in our Privacy Policy.

8. Service Availability and Support

Service Level

We strive to maintain high service availability but do not guarantee uninterrupted access. We may perform maintenance, updates, or modifications that temporarily affect service availability.

Customer Support

We provide customer support during regular business hours. Support response times may vary based on your subscription level and the nature of your inquiry.

9. Disclaimers and Limitations of Liability

Service Disclaimers

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THREEBUILD SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, DATA LOSS, OR BUSINESS INTERRUPTION.

10. Termination

Termination by You

You may terminate your account at any time by contacting us or using the account cancellation feature in your dashboard.

Termination by Us

We may suspend or terminate your access to our Services immediately if you violate these Terms or for any other reason at our sole discretion.

Effect of Termination

Upon termination, your right to use our Services will cease immediately. We may delete your account and data, though we may retain certain information as required by law or for legitimate business purposes.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles. Any disputes arising from these Terms or your use of our Services will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

12. Changes to Terms

We may modify these Terms at any time by posting the updated version on our website. Material changes will be communicated via email or prominent notice on our platform. Your continued use of our Services after changes become effective constitutes acceptance of the new Terms.

13. Contact Information

If you have questions about these Terms, please contact us at: